News

What are the latest Prisma firmware versions?

Imported from the Zendesk Help Center (created 2021-02-17). These are the latest Prisma firmware versions: Model Main Streaming Cast DSP OSD Dirac Release date   CD15 2.47 15644 1.52 – – – 16 Apr, 2026   CD35 4.13 15644 1.52 – – – 17 Aug, 2026   I15 2.95 15644 1.52 – – – 22…

How are Prisma devices updated?

Imported from the Zendesk Help Center (created 2021-02-17). OOBE (Out of Box Experience) – Prisma devices check for a new firmware on the server as soon as you initially set up or reset your device using the Google Home app. Reboot method – Prisma checks for a new firmware after restarting (turning the device off…

How do I manually initiate a Prisma update?

Imported from the Zendesk Help Center (created 2021-04-12). 1. Open the Prisma app and go to Settings > Information > System Information to check if the update has already occurred. Compare your Prisma device’s firmware version with the Current Firmware tab in this FAQ. 2.If the update hasn’t occurred, force it by rebooting the Prisma…

Using Spotify Connect with Prisma Components

Imported from the Zendesk Help Center (created 2025-12-16). With Spotify Connect, you can use one device to remotely control listening on another device, such as a Prisma component, noting that all devices need to be on the same WiFi. To use Spotify Connect Open Spotify and play something. Press Connect device icon at the bottom…