How are Prisma devices updated? – Primare

Products
- Network Players
  - Network Players
    Prisma is a bundle of technologies that provide the broadest spectrum of network music player features and functionality. Essentially a streamer for everyone and anywhere, in the household to explore, discover, and share the deeply satisfying experience of high-performance music playback.
    
    Overview
  - Allt-i-Ett
    - Allt-i-Ett
  - 5 series
    - NP5 Prisma
  - 15 series
  - 25 series
    - I25 Prisma
  - 35 series
- CD Players
  - CD Players
    The combined talents of the Primare team’s strengths in audio, digital and software systems design results in extraordinarily musical, high-resolution compact disc players and transports.
    
    Overview
  - 15 series
    - CD15 Prisma
    - DD15
  - 35 series
    - CD35 Prisma
    - CD35
    - DD35
- Phono Preamplifiers
  - Phono Preamplifiers
    The need to amplify the sometimes vanishingly low signal of the best phono cartridges demands a truly musical phono preamplifier that is as quiet as it is linear, and Primare provides two excellent options up to the task.
    
    Overview
  - 15 series
    - R15
    - I15 MM
  - 35 series
    - R35
- Integrated Amplifiers
  - Integrated Amplifiers
    Primare has established a tradition of producing exemplary integrated amplifiers offering comprehensive system control and remarkable power delivery as elegantly as their appearance implies.
    
    Overview
  - 15 series
    - I15 Prisma
    - I15 MM
    - I15
  - 25 series
    - SPA25 Prisma
    - I25 Prisma
    - I25 DAC
    - I25
  - 35 series
    - I35 Prisma
    - I35 DAC
    - I35
- Preamplifiers
  - Preamplifiers
    Any system with a Primare preamplifier at its heart is capable of creating a thoroughly convincing and compelling musical experience.
    
    Overview
  - 15 series
    - SC15 Prisma
  - 25 series
    - SP25 Prisma
  - 35 series
- Power Amplifiers
  - Power Amplifiers
    Combine the nearly unlimited power available with our UFPD 2 amplifier technology with simple, ultra-short signal paths and you have astonishingly high current output capabilities for remarkable ease, control, and stability when driving even the most difficult speaker load.
    
    Overview
  - 35 series
    - A35.8
    - A35.2
- Home Cinema
  - Home Cinema
    As with all Primare designs, our home cinema models are inspired by the Scandinavian concept of hygge – that deep satisfaction of time well spent, sharing food and drink, music and movies with family and friends in the simple celebration of everyday living – and with the firm belief that there should be no distinction between movie and music reproduction.
    
    Overview
  - 25 series
    - SP25 Prisma
    - SPA25 Prisma
  - 35 series
    - A35.8
- Other
  - Other
    We offer modular design in as many of our products as we can, in order to give you the power to choose just the features required to meet a wide variety of system needs.
    
    Overview
  - Accessories
  - Modules
About
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How are Prisma devices updated?

Friday, August 28th, 2026 |

Imported from the Zendesk Help Center (created 2021-02-17).

OOBE (Out of Box Experience) – Prisma devices check for a new firmware on the server as soon as you initially set up or reset your device using the Google Home app.
Reboot method – Prisma checks for a new firmware after restarting (turning the device off and turning on with the AC power switch on the back, or disabling and turning on NP5 Prisma).
Periodic four-hour update – Prisma checks the OTA server every four hours and updates the firmware if there is no active playback on the device. Note: The update will be delayed until the next four hours if the device is playing during automatic verification.