PRISMA Remote User Guide

The PRISMA Remote is an advanced remote control with the following features:

  • It will control up to four Primare products, plus your TV.
  • If you own current Primare products it will control these out of the box, with no special configuration.
  • If you own older Primare products, you can configure it to control these too.
  • You can also configure it to control the TV in your system by specifying the brand of your TV in a special free iOS or Android app.

Fitting the batteries

The PRISMA Remote is powered by two LR03 batteries, also known as AAA batteries. Before using the remote you need to fit the two batteries supplied with the remote.

  • Press slightly on the top of the battery compartment on the back of the remote:

  • Slide the back cover parallel to the case towards the bottom of the remote and remove it:

Do not attempt to use a metal object to open the cover, as you may scratch the case.

  • Insert the two batteries, observing the correct polarity indicated by the ‘+’ signs on the inside of each battery holder:

  • Replace the back cover by sliding it towards the middle of the remote, until it clicks into place.

The batteries should last for about a year with normal use.

General features

The following features are available for any product you are controlling.

For details of the individual functions available for each product refer to the PRISMA Remote diagram for that product; see PRISMA Remote product support.

Backlight

The PRISMA Remote has a backlight, to allow you to see the keys in a dimly lit or dark room.

To turn on the backlight:

  • Press the LIGHT button.

The light will stay on until no key has been pressed for ten seconds.

Long press

To select most functions you simply press the appropriate key.

Some alternate functions are available by a long press on a key of about half a second.

Putting products to standby

Pressing the STANDBY button puts the product you are currently controlling to standby, or turns it on from standby.

Giving a long press on the STANDBY button puts all controlled products to standby, including the TV.

Entering numbers

To enter a single digit number, such as an input number on a preamplifier, or a track number on a CD, you simply press the appropriate number key.

Entering two-digit numbers

If you need to enter a two-digit number, on most products you can do this as follows:

  • Long press on a digit key to enter the first digit.
  • Press a digit key to enter the second digit.

For more information see the product in PRISMA Remote product support or the product’s user guide.

Selecting the product to control

The PRISMA remote can control up to four different Primare products, plus a third-party TV.

To control a product you first need to tell the remote which product to control, using one of the three remote mode buttons on the remote: AMP/AV, TV, or PRE/CD.

  • To select a product on the top row, AMP, TV, or PRE, press the corresponding button.
  • To select a product on the bottom row, AV or CD, press the corresponding button twice.

The green indicator lights at top left of the remote indicate whether you have chosen the top or bottom option.

Default remote modes

As supplied the PRISMA Remote assigns the following products to the remote mode keys:

Key Product
AMP I15, I25, or I35
AV SP25 or SPA25
TV None
PRE PRE35 or SC15 (see Controlling the SC15 below)
CD CD15, CD35, DD15, or DD35

The PRISMA Remote can control one product from each row. If you have just these products you don’t need to do any special configuration.

Alternatively, you can assign the four product keys AMP, AV, PRE, or CD to any product you want; see Configuring the remote: Configuring the remote for specific Primare products.

Controlling the SC15

To use the SC15 Prisma MK2 with the PRISMA Remote, set Remote mode on the General settings menu to the PRE option. Alternatively, leave Remote mode set to SC and assign AMP, AV, PRE, or CD to layer code 33; see Configuring the remote: Configuring the remote for specific Primare products.

Controlling a TV

The TV key is dedicated for use with a TV and can’t be assigned to a Primare product. For information about configuring the remote to control your TV see Configuring the remote: Controlling your TV.

3.1. Configuring the remote for specific Primare products

If you want to control an older Primare product, or use a different product key to select a current product, you need to configure the PRISMA Remote as described in this section.

  • First, locate the product you want to control in the following table, and make a note of the layer code corresponding to that product:
Layer Code Products
11† I15, I25, I35
12 A10, A20, A30.1, I20, I21, I22, I30, I32
21† CD15, CD35, DD15, DD35,
22 CD21, CD22, CD31, CD32, D20, D30.2
23 CDI10
31† PRE35, SC15 (in PRE mode)
32 PRE30, PRE32, PRE60
33 SC15 (in SC mode)
41† SP25, SPA25
42 SP31, SP31.7, SP32, SPA20, SPA21, SPA22
43 P30
44 SP32*, SP33, SPA22*, SPA23
51 T20
52 T21, T22, T30
53 T23
61 V10, V20, V25
62 DVD26, DVD30
63 DVI10,
71 BD32, BD32 MK2
81 DAC30, NP30
91 Delay Box

* Use layer code 44 for the SP32 or SPA22 with an HD Video or 4K Video board.
† Factory default layer codes.

  • Select the remote mode you want to program: AMP, AV, PRE, or CD.

Press the corresponding button once for AMP or PRE, and twice for AV or CD.

Note that you can use any key for any type of product; for example, you don’t have to use the CD key for a CD player.

  • Hold down the TV button for about five seconds until one of the green lights flash twice and go out.
  • Enter the two digit layer code from the above table for the product you want to control.

If programming has been successful, one of the green lights flashes three times and goes out.

If you enter an invalid layer code, or don’t program anything for ten seconds, both lights flash red, and the remote returns to normal operation.

3.2. Controlling your TV

You can also configure the PRISMA Remote to control virtually any model of TV, using a TV database available in the free ruwidoinfrared app on the Google Play or Apple App Store.

For details of the TV functions that you can control with the remote see PRISMA Remote Product Support: TV.

    • Download the ruwidoinfrared app from Google Play or Apple App Store:

  • Run ruwidoinfrared.

The following screen will be displayed:

  • Press and hold the SELECT button on the remote for about five seconds to connect to the ruwidoinfrared app.

You may be asked to update the firmware on your remote to get the latest TV support:

  • Choose update.

You will then be shown a list of TV brands:

  • Select one of the popular brands from the first screen.

If your brand isn’t shown there:

  • Click the first letter of your brand in the list on the right, or scroll down to find your brand.

Your remote will be programmed for the brand you specified, and the screen shows:

  • Test your remote to make sure it controls your TV, and if it works choose done.

If it fails to control your TV choose next to try another option for the brand.

In the unlikely event that there are no more options available, a feedback screen will be displayed to allow you to specify your TV model so support can be added to a later version of the app.

  • After clicking done you can exit from the app:

3.3. Resetting factory defaults

You can reset the PRISMA Remote to its default settings. Note that this will lose any TV configuration you have performed, and any changes you have made to the remote modes.

  • Press and hold the LIGHT and BAL buttons simultaneously for about five seconds.

Both lights will flash green three times to indicate that the remote has been successfully reset.

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