News

How do I identify CD21/CD31 MKI and MKII models?

Imported from the Zendesk Help Center (created 2021-02-17). Serial number beginning with: CD21 (MKI) / DSL drive       91 CD31 (MKI)/ DSL drive        95 CD21 MKII / Shinwa drive   11, 14, 17, 918, 919 CD31 MKII / Shinwa drive   12, 15, 18, 958

How can I replace the drive in a CD31, CD21, or DVDi10?

Imported from the Zendesk Help Center (created 2021-02-17). We are no longer able to provide drives for CD31 MKI, CD21 MKI, and DVDi10 models, as we are no longer able to source compatible drives that meet our specifications and expectations for long-term reliability. Note, drives for CD31 MKII and CD21 MKII models remain in our inventory…

Which models are WiSA enabled?

Imported from the Zendesk Help Center (created 2021-11-17). WiSA is available only with our preamplifier models, SC15 Prisma, and PRE35 DAC, and PRE35 Prisma. It is not available with our integrated amplifiers as the intention for those models is that they be used with passive loudspeakers, while the SC15 and PRE35 models are preamplifiers and…

What are the differences between A30.1 (MK I), A30.1 MK II, I30, I31, I30?

Imported from the Zendesk Help Center (created 2021-11-18). A30.1 MK I: four feet; no pre-outs.  A30.1 MK II – three feet; pre-outs; faceplate change; component upgrade.  I30 = Same as MK II, except for faceplate change, with faceplate changed to reflect new naming protocol using “I” to differentiate between Integrated amp and basic amp with…

Does the CD35 CD player sound different from the CD15 player?

Imported from the Zendesk Help Center (created 2021-11-17). Primare has never offered tone controls during its nearly 35 years in existence. This is a direct outcome of our philosophy to present the audio signal without alteration of any kind.   This industry wide design trend effectively began in the mid-1970s with products like Mark Levinson’s…

What are the differences between A30.3 and A30.3 MK2?

Imported from the Zendesk Help Center (created 2021-11-18). The differences between the A30.3 and A30.3 MKII are predominantly running production changes, in part due to the longer product life span of Primare models. As such, the changes subtly effect long term reliability (capacitor change in the power supply) and a somewhat more open upper frequencies (as a result of resistor and…

What are the differences between A20 and A20 MK2

Imported from the Zendesk Help Center (created 2021-11-18). The Primare A20 mk2 is slightly different from the original1 version. It’s power has been upgraded from 60 to 70 watts per channel. Also, it now comes with a pre-out output which allows for an additional power amplifier to be hooked to the hifi system. Another noticeable difference is the…

What are the differences between D30.2 MKI vs. MKII

Imported from the Zendesk Help Center (created 2021-11-18). MKI: Burr Brown 1702P 20-bit/Philips transport (serial numbers beginning with 64) MKII: Burr Brown 1704 24-bit DAC/Sony transport (serial numbers beginning with 72)

Why use different RCA connectors on the R35? Why not use them on all products?

Imported from the Zendesk Help Center (created 2021-11-18). We tend not do things for marketing purposes and rather prioritise performance benefits, particularly as it relates to costs, and the surface mount connectors we use though out our line provides optimal performance for most input and output conditions.  For the R35, we elected to use the…

What XLR balanced pin assignment does Primare use?

Imported from the Zendesk Help Center (created 2021-11-18). We use EIA Standard RS-297-A, which describes the use of the three-pin XLR – known as XLR3 – for balanced audio signal level applications, with pin function as follows:    1 Chassis ground (cable shield)  2 Positive polarity terminal for balanced audio circuits (aka “hot”)  3 Negative polarity terminal…

Are digital outputs fixed or are they variable, allowing for volume control?

Imported from the Zendesk Help Center (created 2021-11-18). Only NP5 has variable volume on digital output. All other models are 0dBFS (as it should be 😉  ​Note: due to Google requirements, volume control had to be added to NP5 Prisma digital outputs, since those are the only outputs. 

Do Primare amplifiers need external power conditioner?

Imported from the Zendesk Help Center (created 2021-11-18). Need is maybe the wrong word. We believe that every system will benefit from optimal setup and operating conditions. For example, our amps will sound best when the partnering speakers are set up to perform at their best in the given acoustic environment. Similarly, the better the…