NP5 Prisma MK2 Network Player User Guide

CAUTION

TO REDUCE THE RISK OF FIRE, REPLACE WITH THE SAME TYPE AND RATING OF FUSE.

ATTENTION

UTILISER UN FUSIBLE DE RECHANGE MÊME TYPE.

Safety compliance

This product has been designed to meet the IEC 60065 international electrical safety standard.

CAUTION

RISK OF ELECTRIC SHOCK DO NOT OPEN

ATTENTION

RISQUE DE CHOC ELECTRIQUE NE PAS OUVRIR

The lightning flash with an arrowhead symbol within an equilateral triangle, is intended to alert the user to the presence of uninsulated ‘dangerous voltage’ within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

CAUTION: To reduce the risk of electrical shock do not remove cover (or back). No user serviceable parts inside. Refer servicing to qualified service personnel.

WARNING: To reduce the risk of fire or electrical shock, do not expose this apparatus to rain or moisture.

CAUTION: In Canada and the USA, to prevent electric shock, match the wide blade of the plug to the wide slot in the socket and insert the plug fully into the socket. 

This product is designed and manufactured to meet strict quality and safety standards. However, you should be aware of the following installation and operation precautions.

1. Take heed of warnings & instructions

You should read all the safety and operating instructions before operating this appliance. Retain this handbook for future reference and adhere to all warnings in the handbook or on the appliance.

2. Water and moisture

The presence of electricity near water can be dangerous. Do not use the appliance near water – for example next to a bathtub, washbowl, kitchen sink, in a wet basement or near a swimming pool, etc.

3. Object or liquid entry

Take care that objects do not fall and liquids are not spilled into the enclosure through any openings. Liquid-filled objects such as vases should not be placed on the equipment.

4. Ventilation

Do not place the equipment on a bed, sofa, rug or similar soft surface, or in an enclosed bookcase or cabinet, since ventilation may be impeded. We recommend a minimum distance of 50mm around the sides and top of the appliance to provide adequate ventilation.

5. Heat

Locate the appliance away from naked flames or heat producing equipment such as radiators, stoves or other appliances (including other amplifiers) that produce heat.

6. Climate

The appliance has been designed for use in moderate climates.

7. Racks and stands

Only use a rack or stand that is recommended for use with audio equipment. If the equipment is on a portable rack it should be moved with great care, to avoid overturning the combination.

8. Cleaning

Unplug the unit from the mains supply before cleaning.

The case should normally only require a wipe with a soft, damp, lint-free cloth. Do not use paint thinners or other chemical solvents for cleaning.

We do not advise the use of furniture cleaning sprays or polishes as they can cause indelible white marks if the unit is subsequently wiped with a damp cloth.

9. Power sources

This appliance must be connected to a mains socket outlet using the supplied power supply. To disconnect this apparatus from power, you must disconnect the power supply. Make sure the power supply is always easily accessible.

Only connect the appliance to the supplied power supply.

10. Power-cord protection

Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords and plugs, and the point where they exit from the appliance.

11. Lightning storms

Unplug this device during lightning storms.

12. Non-use periods

If the unit is in standby, a small amount of current will continue to flow into the equipment in this mode. Unplug the power supply for the appliance from the outlet if left unused for a long period of time.

13. Abnormal smell

If an abnormal smell or smoke is detected from the appliance, unplug the power supply immediately from the wall outlet. Contact your dealer immediately.

14. Servicing

You should not attempt to service the appliance beyond that described in this handbook. All other servicing should be referred to qualified service personnel.

15. Damage requiring service

The appliance should be serviced by qualified service personnel when:

A. the power-supply cord or the plug has been damaged, or

B. objects have fallen, or liquid has spilled into the appliance, or

C. the appliance has been exposed to rain, or

D. the appliance does not appear to operate normally or exhibits a marked change in performance, or

E. the appliance has been dropped or the enclosure damaged.

2.4G and 5G FCC Statements

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 

  1. This device may not cause harmful interference, and 
  2. This device must accept any interference received, including interference that may cause undesired operation. 

Cet appareil est conforme à la section 15 des réglementations de la FCC. Le fonctionnement de l’appareil est sujetaux deux conditions suivantes :

  1. cet appareil ne doit pas provoquer d’interférences néfastes, et
  2. cet appareil doit tolérer les interférences reçues, y compris celles qui risquent de provoquer un fonctionnement indésirable.

Note: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 

  • Reorient or relocate the receiving antenna. 
  • Increase the separation between the equipment and receiver. 
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 
  • Consult the dealer or an experienced radio/TV technician for help.

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body.

Cet équipement doit être installé et utilisé à une distance minimale de 20 cm entre le radiateur et votre corps.

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: 

  1. this device may not cause interference, and
  2. this device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radioexempts de licence. L’exploitation est autorisée aux deux conditions suivantes :

  1. l’appareil ne doit pas produire de brouillage, et
  2. l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’intensité nécessaire à l’établissement d’une communication satisfaisante.

The CE symbol indicates that this Primare product complies with the EMC (Electromagnetic Compatibility) and LVD (Low Voltage Directive) standards of the European Community.

The WEEE symbol indicates this Primare product complies with the European Parliament and Council Directive 2002/96/EC concerning Waste Electrical and Electronic Equipment (WEEE). This product must be appropriately recycled or processed in accordance with these directives. Consult your local waste disposal authority for guidance.

The RoHS symbol indicates that Primare products are designed and manufactured to comply with the Restriction of Hazardous Substances (RoHS) as stated in the European Parliament and Council Directive 2002/95/EC.

Copyright and acknowledgments

Copyright © 2021 Primare AB.
All  rights reserved.

Primare AB
Limstensgatan 7
21616 Limhamn
Sweden

https://primare.net

Issue: NP5Prisma/2 (27/5/2021)

The information in this guide is believed to be correct as of the date of publication. However, our policy is one of continuous development and so the information is subject to change without notice, and does not represent a commitment on the part of Primare AB.

Primare is a trademark of Primare AB. 

This guide was produced by
Human-Computer Interface Ltd.
http://www.interface.co.uk

Congratulations on selecting your new NP5 Prisma MK2 Network Player

This user guide describes the features and explains how to set up the network player for the best sound quality and ease of operation in order to allow for the most enjoyable reproduction of sound from all your sources.

3.1. Unpack the NP5 Prisma MK2

Your NP5 Prisma MK2 is supplied with:

  • Chromecast Built-in Quick Start Guide
  • External power supply
  • Socket adapters for power supply
  • RS232 cable

If any of these items are missing please contact your supplier. We recommend you retain the packaging in case you need to transport the unit at a later date.

3.2. Connect the outputs

The NP5 Prisma MK2 Network Player provides one coax digital output and one optical digital output for connection to a digital input.

  • Connect one of the digital outputs from the NP5 Prisma MK2 to an appropriate digital input.

If you want to control the volume from the NP5 Prisma MK2:

  •  Leave the Output option set to Variable (default).

Alternatively, if you want to use the NP5 Prisma MK2 as a source, and adjust volume in a connected component:

  • Set the Output option to Fixed.

For more information see Audio settings.

The NP5 Prisma MK2 can also be connected to another Primare device via RS232 to provide control of basic functions (standby on/off, mute, volume up/down, and input selection next/previous) from the Prisma application. For more information see RS232 Link setup.

3.3. Connect power

  • If you want your NP5 Prisma MK2 connected via Ethernet cable, connect the cable before you connect your NP5 Prisma MK2 to power. For best results we recommend connecting via cable.
  • Plug the power supply to DC input on the NP5 Prisma MK2, and connect it to a wall socket (use the appropriate socket adapter).

WARNING: Always disconnect the NP5 Prisma MK2 from the mains power before connecting or disconnecting any cables.

Once connected to power it will directly power on.

3.4. Connect to a network

For best results we recommend connecting using an Ethernet network cable. The NP5 Prisma MK2 requires one to two minutes to completely start up; please be patient. The Power/Source LED will show solid white light when startup is complete.

Connecting via an Ethernet cable

  • Connect an Ethernet cable between your router and the LAN socket on the back panel of the NP5 Prisma MK2.

Using ethernet connection provides immediate access to your network and the network LED will show solid green. If the network LED is flashing blue, make sure your Ethernet cable is connected and it has a network connection.

To take advantage of Chromecast built-in related features and functionality – such as casting, voice control, and multi-room/multi-zone configuration and control – configuration must be done through Google Home app, with a Google account.

  • Install the free Google Home app on your mobile device.
  • Open the Google Home app and follow the instructions for setting up the NP5 Prisma MK2 on your network in the Chromecast Built-in Quick Start Guide, or the brief description below.
  • Enable Bluetooth and Wifi on your mobile device.
  • The Google Home app will display Set up NP5 Prisma.
  • Click SET UP and follow the instructions.
  • The network LED will flash green and a test tone will be played and you will be prompted to select a name for your NP5 Prisma MK2. If you cannot hear the test sound you may need to increase the volume on your amplifier.
  • Enter an appropriate name.
  • Once you have configured the NP5 Prisma MK2 using the Google Home app the network LED will change from flashing green to solid green.
  • You will now be able to cast music to your NP5 Prisma MK2.

To disconnect from the Ethernet network

  • Remove the Ethernet cable.

Connecting via Wi-Fi

The network LED will flash blue when the NP5 Prisma MK2 is ready to be set up by WiFi.
You can connect to Wifi either by using iOS AirPlay speaker setup, Prisma Android app or Google Home app.

Please note, to take advantage of Chromecast built-in related features and functionality – such as casting, voice control, and multi-room/multi-zone configuration and control – set up and configuration must be done through Google Home, with a Google account.

AirPlay speaker setup

Go to the Wi-Fi menu under Settings on your iOS device. Select the Prisma model you wish to setup under “SET UP NEW AIRPLAY SPEAKER…” at the bottom of the list. Select the network you want your speaker to connect to and select “Next”. Follow the instructions on the screen to complete setup.

Prisma Android app

Open the Android Prisma app and following the instructions found at the link in the discovery page.

Google Home app

  • Make sure Bluetooth and Wi-Fi are enabled on your mobile device.
  • Install the free Google Home app on your mobile device.
  • Open the Google Home app and follow the instructions for setting up the NP5 Prisma MK2 on your network in the Chromecast Built-in Quick Start Guide, or the brief description below.
  • Run Google Home.

The Google Home app will display Set up NP5 Prisma.

  • Click SET UP and follow the instructions.

A test tone will be played and you will be prompted to select a name for your NP5 Prisma MK2. If you cannot hear the test sound you may need to increase the volume on your amplifier.

  • Enter an appropriate name.
  • Select the Wi-Fi network your NP5 Prisma MK2 should connect to.

Once you have configured the NP5 Prisma MK2 using the Google Home app the network LED will change from flashing blue to solid blue.

You will now be able to cast music to your NP5 Prisma MK2.

To disconnect from the Wi-Fi network

Either:

  • Select Wi-Fi settings for the NP5 Prisma MK2 in the Google Home app.
  • Select Forget this network.

Or:

  • Reset the NP5 Prisma MK2 to its factory defaults; see Factory reset.

3.5. Download the Prisma app

To view and change the NP5 Prisma MK2 settings you need the Primare Prisma app, which is available for free download on iOS devices from the Apple App Store and on Android devices from the Google Play Store.

In either case search for Primare Prisma to find the app.

The following diagram explains the function of each of the connectors on the back panel:

You can play audio files from a USB flash drive, external USB hard disk, or a network drive. These options are ideal if you already have a digital library of CDs or music files.

To play audio files from a NAS (Network Attached Storage)

  • Connect the NAS to the same network as the NP5 Prisma MK2.
  • Make sure your NAS is running a DLNA/UPnP Media server application, which will allow for different music browsing; eg by Artist, Genre, Album or Composer.
    We recommend MinimServer; see http://minimserver.com/.
  • Use the Prisma app to browse, play, and control the music.
    Alternatively you can select and play music from a Mac or PC using a media application, such as JRiver, Windows Media Player, Audirvana or Foobar2000. 

See Technical specification for details of the supported file formats.

To play audio files from a USB flash drive or hard drive

  • Connect the USB drive to the USB A input on the NP5 Prisma MK2.
  • Use the Prisma app to browse, play, and control the music.

The USB drive can contain folders and music files in any of the popular formats; see Technical specification for details.

Note that playing music via the USB A input has the following restrictions:

  • No playlist.
  • No queue.
  • No album art.
  • The recommended arrangement for folders is alphabetical by artist folder.

The USB input is mainly for USB thumb and other portable hard drives and has been tested up to 2TB drives on NTFS and FAT32. Please note exFAT is not supported.

The USB A connection is recommended for less critical listening, as both signal and power go through this connection point, which we find subtly compromises performance when compared to a network connected hard drive.

The NP5 Prisma MK2 can use Chromecast built-in to connect directly to a music service that supports Chromecast, such as Qobuz, Deezer, Tidal, TuneIn Radio and more. The music is streamed direct to the NP5 Prisma MK2; once set up you can use your phone to make calls, or play other audio.

With a phone, tablet, or Mac/PC you can also play the audio wirelessly to the NP5 Prisma MK2, using Bluetooth or AirPlay (iOS only), so the sound from any apps you run on your device will be played through the NP5 Prisma MK2.

Although you can stream music over Wi-Fi, for best results connect the NP5 Prisma MK2 to your home router via an Ethernet cable. If necessary, use the Google Home app to configure the network settings on your NP5 Prisma MK2.

To stream using Chromecast built-in

The NP5 Prisma MK2 has Chromecast built-in, which means you can stream (cast) music over your network directly to the NP5 Prisma MK2 from any Chromecast supported music service, using the music service’s app on your desktop or mobile device as a controller. To be able to use Chromecast, please see Getting started and how to configure NP5 Prisma MK2 with Google Home app.

  • Click the Cast button within your music service’s app and select the NP5 Prisma MK2 in the device list.

To stream using AirPlay

Use AirPlay to send audio over the network from your Apple device to the NP5 Prisma MK2. AirPlay is only available on Apple devices.

To stream using Bluetooth

Use Bluetooth to send audio directly to the NP5 Prisma MK2 from your Bluetooth device using Bluetooth connection. You don’t need a network to stream using Bluetooth.

To stream using Spotify Connect

The NP5 Prisma MK2 supports Spotify Connect, which means you can stream music directly to the NP5 Prisma MK2 from the Spotify music service over your network, using the Spotify app on your desktop or mobile device as a controller.

Use your phone, tablet, or computer as a remote control for Spotify. Go to http://spotify.com/connect to learn how.

To stream using Roon Ready

The NP5 Prisma MK2 is certified as Roon Ready and as such should appear in the Roon Ready devices section of the Audio settings menu in the Roon application, allowing the NP5 Prisma to be enabled for use with Roon. 

For more information go to https://roonlabs.com/getting-started 

Using the settings menus

You can view and change the NP5 Prisma MK2 settings using the Prisma app. For more information see Download the Prisma app.

7.1. Audio settings

The Audio settings menu allows you to customise the following settings:

Output

Specifies whether the output is Variable (default) or Fixed.

Selecting Fixed will show a loud-volume warning. Select Yes to proceed or No to cancel the fixed gain setting.

If Variable is selected the following additional settings are available.

Balance

Allows you to adjust the balance between L (left) and R (right), where centered is default.

Default volume

This setting determines the default output volume of your NP5 Prisma MK2.

Select last used to use the last used volume prior entering standby, or select specified to set a specific volume.

Default setting is “specified” with volume 50.

Maximum volume

Sets the maximum volume limit between 0 and 99. The default is 99.

Mute volume

Sets the volume when the unit is muted. You can choose between 0 (default) and 30.

If the current volume is lower than the specified Mute volume, the volume will be set to 0 when pressing mute.

Digital output

Select preferred mode and sample rate for the digital outputs.

Native mode: Outputs the input sample rate (without up-sampling) up to the selected sample rate. Higher sample rates will be down-sampled to selected sample rate.

Fixed mode: To up/down-sample all input sample rates to the selected sample rate. Choose between 44.1, 48, 88.2, 96, 176.4, 192 kHz.

Note: for MQA passthrough, set the digital output to Native and sample rate to 192 kHz, for connection to an MQA DAC.

DoP mode: select this option if wishing to play DSD over PCM files when using Roon. Note: this is only available when using Roon and requires connection to a DAC capable of accepting DoP file input.

7.2. General settings

The General settings menu allows you to configure the general operation of the NP5 Prisma MK2:

Standby settings

Displays the Standby settings menu to allow you to specify the standby settings.

Auto-standby automatically switches the NP5 Prisma MK2 to standby if there is no user interaction or audio from the current source for a specified delay: After 10min, After 15min, After 20min (default), or never.

Note: The Auto-standby function is disabled in Wi-Fi setup mode.

RS232 Link

The RS232 Link submenu lets you customise your RS232 link settings. For information about setting up a link see RS232 Link setup.

Factory reset

Resets the NP5 Prisma MK2 to the factory default settings.

You are prompted to confirm. Select Yes to proceed or No to cancel.

You can also perform a factory reset by pressing and holding the Reset button on the rear panel for 6 seconds. All LEDs will begin to flash red to warn you. Factory reset is in progress while all 3 LED are RED. Do not remove power during this process.

7.3. Streaming settings

The Streaming settings menu allows you to configure the NP5 Prisma MK2 streaming:

Bluetooth settings

Displays the Bluetooth settings menu.

Visible can be set to On to make the NP5 Prisma MK2 visible to other Bluetooth devices, or Off (default) to make the NP5 Prisma MK2 not visible.

Note: Visible allows any Bluetooth-enabled device within range to discover and pair with your NP5 Prisma MK2.

Auto-connect can be set to On to automatically reconnect to a paired mobile Bluetooth device when the Bluetooth input on the NP5 Prisma MK2 is selected, or Off (default) to disable automatic connection.

AirPlay password

Allows you to set an optional password for connection by AirPlay. Leave empty for no password.

7.4. Information

Shows following information:

App version

Shows the Prisma app version you currently are using on your handheld device.

Device information

Shows the following information for your NP5 Prisma MK2:

  • Connection: one of Connected by Wi-Fi or Connected by cable.
  • Network, the current SSID.
  • IP, the current IP address.
  • Device name, the device name.
  • NET MAC, the network MAC address.
  • BT MAC, the current Bluetooth MAC address.
  • Firmware versions, displays the current firmware versions.

Rename device

This gives you the option to rename the NP5 Prisma MK2 to a more convenient name in your network, like “Livingroom streamer”.

Digital outputs

Digital outputs

Coaxial: RCA

Optical: TOSlink

Sample Rate

Selectable fixed or native: 44.1 kHz/16, 48, 88.2, 96, 176.4 or 192 kHz/24bit

Digital input

1x USB-A up to 192kHZ/24bit;
up to DSD128 (5.6MHz) converted to PCM for output

Network

Connectivity 

1 x Ethernet LAN port

2 x Internal antennas for Bluetooth and Wi-Fi

LAN: 10/100Mbit Ethernet port

WLAN: IEE 802.11 a/b/g/n/ac compliant; 2.4/5GHz; b, g, n mode

Audio formats

WAV, LPCM, AIFF, FLAC, ALAC, WMA, OGG:
Up to 192kHz/24bit

MP3, MP4 (AAC):
Up to 48kHz/16bit, VBR & CBR 320kbps

DSD:
Up to DSD128 (5.6MHz) converted to PCM output

MQA: passthrough

Streaming

AirPlay 2

Bluetooth®

Chromecast built-in

Roon Ready

Spotify Connect

DLNA/UPnP

General

Control

RS232 – for use with external control systems

RS232 Link – for control of other Primare products using RS232 connection

External power supply

5 Volt, 2 Amp, DC

Power Consumption

Standby: <2.9W 

Operate: <3.6W

Dimensions 

143 x 125 x 36 mm (wxdxh) with knobs and connectors

143 x 120 x 36 mm (wxdxh) without knobs and connectors

Weight

0.5 kg

Colour

Black

These instructions help you get the best possible performance from your NP5 Prisma MK2.

9.1. RS232 Link setup

Your NP5 Prisma MK2 can be linked to another Primare product using the RS232 Link function to add Prisma capabilities to it. It will allow you to control the input, volume, and standby on the linked device using the Prisma app.

The procedure is as follows:

  • Connect the RS232 cable provided with your NP5 Prisma MK2 to your NP5 Prisma MK2 and other Primare product.
  • Open the Prisma app, choose the Settings tab, and go to General settings.
  • Select RS232 link.
  • Press select device button to select the device you want to link NP5 Prisma MK2 with.
  • For best user experience, make sure that the Linked default volume and Linked maximum volume match your linked product.
  • Set the Auto-On and Auto-Off settings as required. We recommend enabling both settings.
  • When you have selected the appropriate settings press the Connect button.

    The Link status should now change to Connected and you can use the Prisma app to control the volume, step between inputs, and switch between on and standby.

    9.2. Top panel LED indicators

    The table below explains the meaning of the top panel indicators:

    Colours * Power/Source Network Playing
    White flash

    Starting up

    N/A N/A
    White pulse

    Rebooting network module

    N/A N/A
    White solid

    Chromecast, Roon Ready, AirPlay and UPnP/DLNA

    N/A Playing
    Green flash N/A Connected by cable. Configure network ** N/A
    Green solid Spotify Connect Connected by cable. N/A
    Blue flash N/A Set up Wi-Fi ** N/A
    Blue solid Bluetooth Connected by Wi-Fi N/A
    Red flash Countdown to factory reset
    Red pulse Restart in progress
    Red solid Factory reset/firmware update in progress

    * Indicators are dimmed while in standby.

    ** Set up or configure the network using the Google Home app; see Connect to a network.

    9.3. Factory reset

    You can do a factory reset from the Prisma app from the General settings menu; see General settings, or by pressing and holding the Reset button on the rear panel for 6 seconds.

    9.4. Spotify Connect

    The Spotify Software is subject to third party licenses found here: 

    https://www.spotify.com/connect/third-party-licenses

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