TO REDUCE THE RISK OF FIRE, REPLACE WITH THE SAME TYPE AND RATING OF FUSE.
UTILISER UN FUSIBLE DE RECHANGE MÊME TYPE.
This product has been designed to meet the IEC 60065 international electrical safety standard.
RISK OF ELECTRIC SHOCK DO NOT OPEN
RISQUE DE CHOC ELECTRIQUE NE PAS OUVRIR
The lightning flash with an arrowhead symbol within an equilateral triangle, is intended to alert the user to the presence of uninsulated ‘dangerous voltage’ within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.
CAUTION: To reduce the risk of electrical shock do not remove cover (or back). No user serviceable parts inside. Refer servicing to qualified service personnel.
WARNING: To reduce the risk of fire or electrical shock, do not expose this apparatus to rain or moisture.
CAUTION: In Canada and the USA, to prevent electric shock, match the wide blade of the plug to the wide slot in the socket and insert the plug fully into the socket.
This product is designed and manufactured to meet strict quality and safety standards. However, you should be aware of the following installation and operation precautions.
You should read all the safety and operating instructions before operating this appliance. Retain this handbook for future reference and adhere to all warnings in the handbook or on the appliance.
The presence of electricity near water can be dangerous. Do not use the appliance near water – for example next to a bathtub, washbowl, kitchen sink, in a wet basement or near a swimming pool, etc.
Take care that objects do not fall and liquids are not spilled into the enclosure through any openings. Liquid-filled objects such as vases should not be placed on the equipment.
Do not place the equipment on a bed, sofa, rug or similar soft surface, or in an enclosed bookcase or cabinet, since ventilation may be impeded. We recommend a minimum distance of 50mm around the sides and top of the appliance to provide adequate ventilation.
Locate the appliance away from naked flames or heat producing equipment such as radiators, stoves or other appliances (including other amplifiers) that produce heat.
The appliance has been designed for use in moderate climates.
Only use a rack or stand that is recommended for use with audio equipment. If the equipment is on a portable rack it should be moved with great care, to avoid overturning the combination.
Unplug the unit from the mains supply before cleaning.
The case should normally only require a wipe with a soft, damp, lint-free cloth. Do not use paint thinners or other chemical solvents for cleaning.
We do not advise the use of furniture cleaning sprays or polishes as they can cause indelible white marks if the unit is subsequently wiped with a damp cloth.
This appliance must be connected to a mains socket outlet using the supplied power cord. To disconnect this apparatus from power, you must disconnect the power cord. Make sure the power cord is always easily accessible.
Only connect the appliance to a power supply of the type described in the operating instructions or as marked on the appliance.
This is a Class 1 device and must be earthed.
The power switch is a single-pole switch. When the switch is in the “Off” position, the appliance is not completely disconnected from the main power.
Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords and plugs, and the point where they exit from the appliance.
Ensure that the grounding means of the appliance is not defeated.
Locate any outdoor antenna/aerial away from power lines.
If the unit has a stand-by function, a small amount of current will continue to flow into the equipment in this mode. Unplug the power cord of the appliance from the outlet if left unused for a long period of time.
If an abnormal smell or smoke is detected from the appliance, turn the power off immediately and unplug the unit from the wall outlet. Contact your dealer immediately.
You should not attempt to service the appliance beyond that described in this handbook. All other servicing should be referred to qualified service personnel.
The appliance should be serviced by qualified service personnel when:
A. the power-supply cord or the plug has been damaged, or
B. objects have fallen, or liquid has spilled into the appliance, or
C. the appliance has been exposed to rain, or
D. the appliance does not appear to operate normally or exhibits a marked change in performance, or
E. the appliance has been dropped or the enclosure damaged.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
Cet appareil est conforme à la section 15 des réglementations de la FCC. Le fonctionnement de l’appareil est sujetaux deux conditions suivantes :
Note: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body.
Cet équipement doit être installé et utilisé à une distance minimale de 20 cm entre le radiateur et votre corps.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radioexempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’intensité nécessaire à l’établissement d’une communication satisfaisante.
The CE symbol indicates that this Primare product complies with the EMC (Electromagnetic Compatibility) and LVD (Low Voltage Directive) standards of the European Community.
The WEEE symbol indicates this Primare product complies with the European Parliament and Council Directive 2002/96/EC concerning Waste Electrical and Electronic Equipment (WEEE). This product must be appropriately recycled or processed in accordance with these directives. Consult your local waste disposal authority for guidance.
The RoHS symbol indicates that Primare products are designed and manufactured to comply with the Restriction of Hazardous Substances (RoHS) as stated in the European Parliament and Council Directive 2002/95/EC.
Copyright © 2017-18 Primare AB.
All rights reserved.
Primare AB
Limstensgatan 7
21616 Limhamn
Sweden
Issue: SC15Prisma/4 (20/11/2018)
The information in this guide is believed to be correct as of the date of publication. However, our policy is one of continuous development and so the information is subject to change without notice, and does not represent a commitment on the part of Primare AB.
Primare is a trademark of Primare AB.
This guide was produced by
Human-Computer Interface Ltd.
http://www.interface.co.uk
This user guide describes the features and explains how to set up the control center for the best sound quality and ease of operation in order to allow for the most enjoyable reproduction of sound from all your sources.
For additional support and assistance please contact your local authorized Primare dealer, or visit our website at www.primare.net.
Your SC15 Prisma is supplied with:
If any of these items are missing please contact your supplier. We recommend you retain the packaging in case you need to transport the unit at a later date.
Note that the SC15 is supplied with a protective film on the display glass. Remove the film for a clearer whiter display.
The SC15 provides a fixed-level or variable-level analogue output on the ANALOG OUT output on RCA connectors, to allow you to connect to active speakers or an analogue recorder.
The SC15 also provides a coax digital output on an RCA connector.
You can connect up to two analogue sources and up to four digital sources to the inputs on the back panel.
You can also connect a USB flash drive to the USB-A input, and a PC or Mac to the USB-B input to use the SC15 as an audio output device for your computer. For more information see Playing music from a drive or music server.
You can stream music wirelessly to the SC15 from a mobile phone, tablet, computer, or other Prisma product via Bluetooth or Wi-Fi, or via a wired Ethernet connection. For more information see Streaming music from a phone, tablet, or PC.
If this cable is not suitable for your power outlets please contact your supplier for an alternative cable.
Note: See Phase for information about getting the best sound from your SC15.
WARNING: Always disconnect the SC15 from the mains power before connecting or disconnecting any cables.
on the front panel or remote control.The display shows:
The first time you start up the SC15 Prisma you will be prompted to specify how you want to connect to the network:
For best results we recommend connecting via cable.
To connect via an Ethernet cable select Cable.
Using Ethernet cable connection provides immediate access to your network and the OLED display will show “LAN” in its lower right corner to indicate that a connection is established.
If the OLED display will show “Setup mode”, make sure your Ethernet cable is connected and it has a network connection.
To take advantage of Chromecast built-in related features and functionality – such as casting, voice control, and multi-room/multi-zone configuration and control – configuration must be done through Google Home app, with a Google account.
Once you have configured the SC15 Prisma using the Google Home app the “Configure network” message in the OLED display will disappear.
You will now be able to cast music to your SC15 Prisma.
When the SC15 Prisma is ready to be set up to your Wi-Fi, the OLED display will show:
You can connect to Wi-Fi either by using iOS AirPlay speaker setup, Prisma Android app or Google Home app.
Please note, to take advantage of Chromecast built-in related features and functionality – such as casting, voice control, and multi-room/multi-zone configuration and control – set up and configuration must be done through Google Home, with a Google account.
AirPlay speaker setup
Go to the Wi-Fi menu under Settings on your iOS device. Select the Prisma model you wish to setup under “SET UP NEW AIRPLAY SPEAKER…” at the bottom of the list. Select the Wi-Fi you want your SC15 Prisma to connect to and select “Next”. Follow the instructions on the screen to complete setup.
Prisma Android app
Open the Android Prisma app and following the instructions found at the link in the discovery page.
Google Home app
The Google Home app will display Set up SC15 Prisma.
Once you have configured the SC15 Prisma using the Google Home app the “Configure network” message in the OLED display will disappear.
You will now be able to cast music to your SC15 Prisma.
Either:
Or:
To view and change the SC15 Prisma settings you need the Primare Prisma app, which is available for free download on iOS devices from the Apple App Store and on Android devices from the Google Play Store.
In either case search for Primare Prisma to find the app.
The following diagram explains the function of each of the connectors on the back panel:
The remote control can operate any associated Primare products you have in your system.
Press once to select the product on the top line of the button, or twice to select the product on the second line.
The indicators at the top of the remote control light when pressing a button to show which mode the remote control is in.
Before using the remote control you need to insert the two AAA cells supplied with the C25.
Note: Replace only with 1.5V alkaline cells type AAA or equivalent.
When disposing of old batteries please be considerate to the environment.
Switches the SC15 to standby, or switches it on from standby.
Steps between inputs.
and 
Change the volume.
Pressing and simultaneously displays the settings menus or exits from the menus.
In the settings menus:
Pressing or steps between the settings.
Pressing SELECTOR selects a setting or saves an edited setting.
Holding down SELECTOR navigates back or cancels editing a setting.
The SC15 allows you to vary the volume from 0 (silence) to 99 (maximum).
or buttons on the front panel, or press the + or – buttons or the or buttons on the remote control.The current volume setting is shown on the front panel; for example:
The SC15 provides a choice of seven inputs. Initially these are labelled as shown in the following table, but you can give them your own aliases to suit the sources in your system; see Alias.
| Label | Description |
| A1 | Analogue on RCA connectors. |
| D2–D4 | Digital optical on TOS connectors. |
| D5 | Digital coax on RCA connectors. |
| D6 | Digital optical or analogue on a 3.5mm jack. |
| PC/MAC (7) | Digital on a USB-B connector. |
or 
buttons on the remote control to step between sources, or press one of the buttons 1 to 7 on the remote control to select the corresponding source directly.If you turn the display off it will be restored briefly when you operate any control.
The display automatically dims after ten minutes; you can adjust this delay in the settings menus; see General settings.
These methods of playing music from the SC15 involve connecting the source to the SC15 via a cable, and don’t require Wi-Fi, Ethernet, or Bluetooth.
| Source | Cable |
| Analogue | Phono RCA cable |
| Digital optical | Digital optical cable |
| Digital | Digital coax cable |
If you have a phone or tablet on the same Wi-Fi network as the SC15 you can also use the Prisma app to select and control sources.
Windows 7, 8, 8.1, or 10 (32/64-bit) is required. You need to install the Primare xmos audio driver, available on primare.net.
OSX 10.4 or later is recommended. No driver is required.
The SC15 will then appear as a sound output device called SC15 in the Sound control panel (PC) or Sound system preferences panel (Macintosh).
You can play audio files from a USB flash drive, external USB hard disk, or a network drive. These options are ideal if you already have a digital library of CDs or music files.
On a USB flash drive or USB hard disk the files can be organised into folders, giving you one way of classifying your music; eg by Artist.
On a NAS drive you have the option of running a media server program, which will catalogue your music library and give you the option of organising it in different ways; eg by Artist, Genre, Album, or Composer. One free option is MinimServer; see http://minimserver.com/.
The USB drive can contain folders and music files in any of the popular formats; see Technical specification for details.
The NAS drive can either contain folders and music files in any of the popular formats, or it can run a music server. See Technical specification for details of the supported file formats.
Alternatively you can select and play music from a Mac or PC using a music server program such as JRiver or Foobar2000.
The SC15 can use Chromecast to connect directly to a music service that supports Chromecast, such as Spotify, Deezer, Tidal, or TuneIn Radio. The music is streamed direct to the SC15; once set up you can use your phone to make calls, or play other audio.
With a phone, tablet, or Mac/PC you can also play the audio wirelessly to the SC15, using Bluetooth or AirPlay (iOS only), so the sound from any apps you run on your device will be played through the SC15.
Although you can stream music over Wi-Fi, for best results connect the SC15 to your home router via an Ethernet cable. If necessary, use the Google Home app to configure the network settings on your SC15.
The SC15 has Chromecast built-in, which means you can stream (cast) music over your network directly to the SC15 from any Chromecast supported music service, using the music service’s app on your desktop or mobile device as a controller.
Use AirPlay to send audio over the network from your Apple device to the SC15. AirPlay is only available on Apple devices.
Use Bluetooth to send audio directly to the SC15 from your Bluetooth device using Bluetooth connection. You don’t need a network to stream using Bluetooth.
The SC15 supports Spotify Connect, which means you can stream music directly to the SC15 from the Spotify music service over your network, using the Spotify app on your desktop or mobile device as a controller.
Use your phone, tablet, or computer as a remote control for Spotify. Go to http://spotify.com/connect to learn how.
You can view and change the SC15 settings from the front panel, remote control, or using the Prisma app.
and buttons on the front panel, or press the MENU button on the remote control.The settings menu is displayed:
or buttons on the front panel or remote control.The current setting is shown highlighted.
The current value is shown highlighted.
or buttons on the front panel, or the or or or buttons on the remote control, to change the value of the setting.As you change it the new value is shown in the menu.
button on the remote control. or buttons on the front panel, or press the MENU button on the remote control.The INPUT SETTINGS menu allows you to customise the inputs to suit the sources in your system:
Initially the INPUT SETTINGS shows the settings for the currently selected input. Alternatively the INPUT option allows you to step between all the inputs. The subsequent options will change according to the input.
Allows you to give the source a name; eg RADIO.
The RENAME INPUT menu is displayed:
or buttons on the front panel, or or buttons on the remote control, to select the first letter.After adding each character you have the options:
ADD NEW CHARACTER
CONFIRM ‘A’
CLEAR ALIAS
where CONFIRM shows the alias you have entered so far.
Choose between ENABLED (default) or DISABLED to specify whether the input is enabled.
Choose between: SELECT to automatically select an input containing an audio signal if the SC15 is on; WAKE+SELECT to automatically wake up the SC15 from standby, if necessary, and select an input containing an audio signal; and OFF (default) to disable automatic switching.
Choose between VARIABLE (default) or FIXED to specify whether the input should have variable or fixed gain.
FIXED is 0dB gain, equivalent to volume setting 66, and will overrule MAXIMUM VOLUME in AUDIO SETTINGS.
Selecting FIXED will show a loud-volume warning. Select YES to proceed or NO to cancel the fixed gain setting.
Fixed gain functions as an SSP (Surround Sound Pass-through) allowing the SC15 to be used as an amplifier in a multi-channel system setup
Choose between: -30dB to -1dB, 0dB (default), or +1dB to +30dB to set the gain for the selected input.
If the gain is set too high on an input clipping may occur.
The AUDIO SETTINGS menu allows you to customise the balance and start-up volume, and the maximum and mute volume.
Allows you to adjust the balance between 00LR-9 (far left), 00LR00 (centred, default) and -9LR00 (far right).
Sets the general startup volume to between 0 and 60. The default is 20.
Set maximum volume limit between 0 and 99. The default is 99.
Sets the volume when unit is muted. You can choose between 0 (default) and 30.
If the current volume is lower than the specified MUTE VOLUME, the volume will be set to 0 when pressing mute.
Choose PRE (default) to set the analogue output to variable or LINE for a fixed 0dB output. For safety the setting reverts to PRE after the power is disconnected.
The GENERAL SETTINGS menu allows you to configure the general operation of the SC15:
Choose between ALL (default), to show all inputs, or WITH SIGNAL, to show only inputs that have a signal.
Choose LOCKED to lock the front panel buttons, or UNLOCKED (default) to use them.
To unlock the front panel buttons use the remote control to select this menu, or remove power from the SC15 for a few seconds.
Allows you to choose the delay for dimming the display after no user interaction, between: AFTER 1MIN, AFTER 5MIN, AFTER 10MIN (default), or OFF.
Displays the STANDBY SETTINGS menu to allow you to specify the standby settings.
STANDBY MODE can be set to ECO to reduce the standby consumption to less than 0.5W, but only allows the SC15 to wake from the analogue and digital inputs, or NORMAL which also allows the SC15 to wake from streaming and the PC/MAC input.
AUTO-STANDBY automatically switches the SC15 to standby if there is no user interaction or audio from the current source for a specified delay: AFTER 10MIN, AFTER 15MIN, AFTER 20MIN (default), or OFF.
Note: The AUTO-STANDBY function will be disabled if the network has not been set up.
Resets the SC15 to the factory default settings.
You are prompted to confirm. Select YES to proceed or NO to cancel.
Displays the FIRMWARE VERSIONS menu to allow you to view the versions of firmware installed.
Allows you to configure the SC15 streaming:
Allows you to choose ON (default) or OFF to specify whether metadata, such as the artist name and song title, should be displayed.
Displays the BLUETOOTH SETTINGS menu.
VISIBLE can be set to ON to make the SC15 visible to other Bluetooth devices, or OFF (default) to make the SC15 not visible.
Note: VISIBLE allows any Bluetooth-enabled device within range to discover and pair with your SC15.
AUTO-CONNECT can be set to ON to automatically reconnect to a paired mobile Bluetooth device when the Bluetooth input on the SC15 is selected, or OFF (default) to disable automatic connection.
Allows you to set an optional password for connection by AirPlay. Leave empty for no password.
Allows you to configure the network connection:
Shows the NETWORK INFO screen with the following information:
You can also display this information by holding down the i button on the remote control.
Allows you to select between WiFi or Cable to specify how to connect to the network.
1 x RCA, 9.5kΩ impedance.
1 x 3.5mm stereo jack, 15kΩ impedance.
1 x RCA, 150Ω impedance.
3 x Optical/TOSLINK 192kHz/24bit
1 x RCA 192kHz/24bit
1x USB-A up to 192kHZ/24bit; up to DSD128 (5.6MHz)
1x USB-B up to 768kHz/32bit; up to DSD256 (11.2MHz)
1x RCA
Analogue input = 48kHz
Digital input = native output
1x Wireless stereo output using WiSA® technology (future software upgrade)
Preamplifier output: 16.5 dB
20Hz – 20kHz -0.5dB
THD + N: < 0.05%, 20Hz – 20kHz
Digital: >90 dB
Analogue: >80 dB
1 x Ethernet LAN port
2 x Antennas for Bluetooth and Wi-Fi
LAN: 10/100Mbit Ethernet port
WLAN: IEE 802.11 a/b/g/n/ac compliant; 2.4/5GHz; b, g, n mode
WAV, LPCM, AIFF, FLAC, ALAC, WMA, OGG: Up to 192kHz/24bit
MP3, MP4 (AAC): Up to 48kHz/16bits, VBR & CBR 320kbps
DSD: Up to DSD128 (5.6MHz)
Airplay®
Bluetooth®
Chromecast built-in®
Spotify Connect®
DLNA/UPnP
C25 system remote control
RS232
IR in/out
Trigger out
Off: 0W
Standby (ECO): 0.45W
Operating: <12W
350 x 329 x 73 mm (wxdxh) with knobs and connectors
350 x 310 x 73 mm (wxdxh) without knobs and connectors
6 kg
Black or titanium
These instructions help you get the best possible sound from your SC15.
The phase of the AC supply can make a significant difference to the sound.
Use the Polarity Pen supplied with the SC15 to verify which pin is live on your AC power cable.
Ensure that the live pin of the AC power cable is connected to the left-hand pin of the power connector, viewed from the back panel:
Your Primare will start to sound best after an initial burn-in of approximately 24 hours.
You will notice a further smaller improvement in sound quality for at least another 3 days’ playing.
The RS232 input allows you to connect the SC15 to a controller system. Use a twisted (null modem) cable. For more information contact Primare at info@primare.net or visit www.primare.net.
The Trigger output allows the SC15 to switch on other devices, such as a DD15.
Your SC15 is an ideal companion to the Primare DD15 CD Transport. For best results link the two products together as follows using the two cables supplied with the SC15:
The Trigger cable ensures that the DD15 switches on, or to standby, when you operate the button on the front panel of the SC15.
Press and hold the standby button on the front panel to display the main firmware version number.
Press and hold the standby button on the front panel for 10 seconds to perform a factory reset of the SC15.
You can also do a factory reset from the Prisma app, or from the GENERAL SETTINGS menu; see General settings.
The front panel display indicates the type of network connection:
LAN indicates that you are connected by an Ethernet cable.
WiFi indicates that you are connected by wireless.
The CON indicator on the back panel indicates the network status:
ON Indicates the SC15 is connected to a network
OFF Indicates no connection to a network
Flashing indicates that the network needs to be configured using the Google Home app.
The Spotify Software is subject to third party licenses found here:
https://beta.developer.spotify.com/private-documentation/esdk-third_party_licenses
You can use Google Translate to translate the contents of the Primare website. To do that, select the language you would like to translate into in the list below.
Please bear in mind, since the Google Translate is an automatically generated translation, we do not take any responsibility for errors in the text.
