How do I cast from a music streaming service to Prisma? – Primare

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How do I cast from a music streaming service to Prisma?

Friday, August 28th, 2026 |

Imported from the Zendesk Help Center (created 2021-02-17).

Begin by playing a track or album on the music streaming application. 
Once the selection has begun to play, press on the thumbnail image of the selection at the bottom of the play window on the left. 
Upon entering the larger play screen, there will be a cast symbol that looks like a speaker.
Press the cast button and cast options should appear in a directory for either Chromecast built-in, Spotify Connect, or AirPlay and Bluetooth.
You should see your Prisma product or products on that list, if it has been connected to the network.
Press the Prisma product you wish to cast to, and casting should begin within the few seconds.
Note: there will be a longer delay between the time of command and corresponding action when using AirPlay and Bluetooth than with either Chromecast built-in or Spotify Connect.