How are Prisma devices updated?

Q: How are Prisma devices updated?

A:

1. OOBE (Out of Box Experience)
   Prisma devices check for a new firmware on the server as soon as you initially set up or reset your device using the Google Home app.
   
   
2. Reboot method
   Prisma checks for a new firmware after restarting (turning the device off and turning on with the AC power switch on the back, or disabling and turning on NP5 Prisma).
   
   
3. Periodic four-hour update
   Prisma checks the OTA server every four hours and updates the firmware if there is no active playback and user interaction with the device.
   Note: The update will be delayed until the next four hours if the device is playing during automatic verification.