SP25 SPA25 Prisma July Update Newsletter
We are pleased to announce that the Prisma firmware update described below will be released for SP25 Prisma and SPA25 Prisma beginning today Wednesday, 10 July.
The updates feature gapless playback for embedded TIDAL and Qobuz along with a number of general bug fixes and additional improvements.
The Prisma firmware update is automatic, being automatically downloaded and installed into any internet connected Prisma device.
To confirm that the firmware update has taken place, go to the “What are the latest Prisma firmware versions?” FAQ page at this link.
If the update has not taken place in your unit shortly after the date shown in the latest firmware update table, you can manually initiate an update by selecting “Restart” in the settings menu or by rebooting by turning off and then back on using the AC mains power switch on the back panel.
This will cause the Prisma device to do a full systems check, including checking for any new firmware updates, which will be installed if any are available.
Do allow a good ten minutes (it should not take this long, but just to be on the safe side) for this full process to take place, being sure not to use the component during this process so that it can be completed without interruption.
If for some reason it is interrupted and gets stuck, simply restart, or reboot again.
Prisma Application note: the Prisma application was updated in the recent June update. If you have not already done so, or see the app labelled “update available” within the mobile device in which it is being used, proceed with the update to take advantage of the related new features and fixes. Current version numbers are:
- Android OS 1.4.3.18
- iOS/iPadOS 1.4.6(1)
Dirac Live note: there is NO associated Dirac update with this OTA release, but it is recommended that it confirmed that latest firmware is installed, Current Dirac Live firmware is:
- SP25 Prisma 2.1.18
- SPA25 Prisma 2.1.17
If not, the unit will need to be updated manually. Instructions for performing the update and related firmware are found under the Support tab of the respective product pages at the links below.
Next up is Roon Ready certification for SP25 Prisma and SPA25 Prisma models, noting that due to improvements being made to test procedures and the relocation of testing facilities after Harmon’s acquisition of Roon is causing some extended delays in the testing and certification process. We will keep you informed of all progress as we work to have it available as soon as possible.
Should you have questions or need assistance, please submit a help request form at this link.
Please note that Primare offices will be closed for the summer holiday from Monday 15th July until Friday 26th July.
With sincere apologies to our customers for the length of time it has taken to provide these updates and thanks for their patience, The Primare Team
OTA Update Details
- Added gapless playback for embedded Qobuz and TIDAL
- Solved shuffle and repeat issues for embedded Qobuz and TIDAL
- Improved some navigation errors for embedded Qobuz and TIDAL
- Added new logic for unexpected Radio errors
- Added warning text upon setting a preset to fixed mode
- Corrected issue that when coming out of standby from Prisma input, volume acted as if “Last used” was set in “Volume default” setting, even though the setting is set to “Specified”
- Optimised test tone generator
- Locked OSD when performing Factory reset, previously it was possible to perform factory reset and still navigate in OSD menu, causing issues with the reset
- Solved an issue where device where “Setup mode” would be engaged although Ethernet network connection was used
- Solved an issue with Static IP addresses
- Corrected playback of DTS 24/96 format on DVD video discs
- Removed occasional distortion when streaming to SP25
- Fixed HDMI EDID VRR and SkyQ box HDR issue
- Made API changes for custom control integration (Control4, Crestron, etc. drivers)
- Added Dirac Live slots to Roon Ready Signal path (in anticipation of certification)
- Corrected Headphone mode:
- Pre outputs now default to MUTED instead of unmuted
- Enabling/disabling HP mode if DSP changed to Bypass (previously when Bypass was engaged there was no output)