Primare Prisma OTA Firmware and App Update

 

We are pleased to announce that we have begun releasing an OTA and app updates this week, beginning Monday, 15 December, with the anticipation that all Prisma models will be updated by the end of the week, Friday, 19 December. See below for key features and change logs.

Key features of the update include: 

Support for the new Allt-i-Ett model, shipping now.

Support for Spotify Lossless on ALL Prisma models, noting the following:

• To provide access to Lossless level service as soon as possible, playback of 16/44.1 kHz is available with this update while further testing of 24/44.1 kHz playback continues for launch of that service level in an upcoming update.
• Spotify’s Lossless playback feature is an exclusive benefit for users with an active Premium subscription. It is not available on the free, ad-supported tier. 

• To enable Lossless

1. Open the Spotify app on your mobile, desktop, or tablet device.
2. Tap your profile icon in the top left corner.
3. Navigate to Settings & Privacy →Media Quality.
4. Select where you want to enable lossless audio: Wi-Fi, cellular, or downloads. 

• Lossless must be manually enabled on each device you use:

1. Tap the device icon when listening to a song.
2. Select a playing device.
3. Tap Change quality settings.
4. Select Lossless.

Significant update for SP25 Prisma and SPA25 Prisma models, with notable improvements for Dirac integration and operation.

Note – Dirac Live update must be done manually. Instructions for performing the update and related firmware are found under the Support tab of the respective product pages at the links below.

• SP25 Prisma product page
• SPA25 Prisma product page

 

General Notes

Prisma firmware update will be automatically downloaded and installed into any internet connected Prisma device.

To confirm that the firmware update has taken place, go to the “What are the latest Prisma firmware versions?” FAQ page at this link.

If the update has not taken place in your unit shortly after the date shown in the latest firmware update table, you can manually initiate an update by selecting “Restart” in the settings menu or by rebooting by turning off and then back on using the AC mains power switch on the back panel. 

This will cause the Prisma device to do a full systems check, including checking for any new firmware updates, which will be installed if any are available.

Do allow a good ten minutes (it should not take this long, but just to be on the safe side) for this full process to take place, being sure not to use the component during this process so that it can be completed without interruption.

If for some reason it is interrupted and gets stuck, simply restart, or reboot again.

Prisma app update can be done within the mobile device following normal procedures but it is recommended to delete the existing app and download the current app, after which do a mobile device reboot by turning it fully off and then back on to ensure that app and operating systems are in synch.

 

Please submit a help request at this link should you have any questions or need of assistance, The Primare Team

 

Change Logs

Prisma apps: 

Android v1.5.1.15 

• Added support for new model Allt-i-Ett  
• WiSA Distance settings are now saved correctly (SC15 Prisma MK2) 

Apple v1.5.1(1) 

• Added support for new model Allt-i-Ett 

 

Prisma streaming firmware: 

v15611 (SPA25 Prisma & SP25 Prisma models) 

• Adding support for Spotify Lossless 

v15609 (other Prisma models) 

• Adding support for Spotify Lossless 

 

Per Model

SP25 Prisma

MCU v1.66

Dirac v2.1.19

• Updated to latest Dirac SDK
• Levels and Distance are now accessible while a Dirac filter is active
• Dirac filters can now be more easily changed via the TEMPORARY menu
• The device now ignores auto-standby during a Dirac calibration
• Fixed an error where Distance showed milliseconds as unit for feet and meter
• Disabled presets can no longer be selected by remote control or API
• Fixed an issue where Speaker preset settings did not always follow the input preset
• Improvements to Network and RS232 API control
• Fixed an issue where the Information screen (i) shows incorrect “Incoming” information when video input and Prisma input plays PCM.
• Maximum delay has been increased to 300 ms
• Added the possibility to change device name from PRISMA app: Settings -> Information -> Rename device
• Prevent OTA update trigger if audio signal is detected on any of the physical inputs.

Note – Dirac Live update must be done manually. Instructions for performing the update and related firmware are found under the Support tab of the respective product pages at this link: SP25 Prisma product page

 

SPA25 Prisma

MCU v2.95

Dirac v2.1.18

• Updated to latest Dirac SDK
• Levels and Distance are now accessible while a Dirac filter is active
• Dirac filters can now be more easily changed via the TEMPORARY menu
• The device now ignores auto-standby during a Dirac calibration
• Fixed an error where Distance showed milliseconds as unit for feet and meter
• Disabled presets can no longer be selected by remote control or API
• Fixed an issue where Speaker preset settings did not always follow the input preset
• Improvements to Network and RS232 API control
• Fixed an issue where the Information screen (i) shows incorrect “Incoming” information when video input and Prisma input plays PCM.
• Maximum delay has been increased to 300 ms
• Added 5.1.2 bi-amp option (customer request)
• Fixed an issue where Front L&R test tones were heard on Front L&R speakers when they were set to Top rear in “7.1 bypass”
• Added the possibility to change device name from PRISMA app: Settings -> Information -> Rename device
• Prevent OTA update trigger if audio signal is detected on any of the physical inputs.

Note – Dirac Live update must be done manually. Instructions for performing the update and related firmware are found under the Support tab of the respective product pages at this link: SPA25 Prisma product page