FAQ: Prisma

Does Prisma have access to Amazon Music HD and Ultra?

Currently, Amazon Music is available with Primare Prisma using Chromecast built–in. However, Amazon Music HD and Ultra HD have not yet been made available on that platform at this time. 

 It is our understanding that, for the initial phase of the HD/Ultra HD launch, Amazon has entered into a limited number of hardware manufacturer partnerships similar to the limited number of countries where the service is available. (US, UK, Germany, and, Japan). and that the next phase of the platform’s development includes accessibility to Chromecast built-in with the expansion of service availability to other countries. 

 As it is uncertain when this next phase of HD/Ultra HD development might take place, we are exploring options for direct access to this and other high resolution streaming services outside of the Chromecast built-in platform, but cannot provide confirmation at this time of when those features may be available with Primare Prisma.